INAPP - Occupational Requirements

6.2.1.8.0 -

OPZIONI

		Follow a standard blueprint		Review a budget		Study international tax laws

Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources

		Apologize to a customer who complains about waiting too long		Get two subordinates to agree about vacation schedules		Negotiate a major labor-management contract

Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

		Record the weights of trucks that use the highways		Document the results of a crime scene investigation		Maintain information about the use of orbiting satellites for private industry communications

Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form

	Interpret a blood pressure reading			Interpret how foreign tax laws apply to national exports		Interpret a complex experiment in physics for general audiences

Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used

Write brief				Report the results of a sales meeting to a supervisor		Create videotaped presentation of a company's internal policies

Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person

	Have little contact with people outside the organization			Make standard presentations about available services		Prepare or deliver press releases

Communicating with People Outside the Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail

	Exchange greetings with a coworker			Maintain good working relationships with almost all coworkers and clients			Gain cooperation from a culturally diverse group of executives hostile to your company

Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others and maintaining them over time

		Help a coworker complete an assignment		Assist a stranded traveler in finding lodging		Care for seriously injured persons in an emergency room

Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients

	Convince a coworker to assist with an assignment			Deliver standard arguments or sales pitches to convince others to buy popular products		Deliver major sales campaign in a new market

Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions

	Tend a highway toll booth			Sell shoes in a popular shoe store		Perform a monologue on national TV

Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests